Frequently Asked Questions
Everything you need to know about your Luggageworks experience.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 3-5 business days. We also offer expedited shipping options at checkout for those who need their travel essentials sooner.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Please note that personalized or custom-made luggage items are final sale.
Do you offer a warranty on your products?
Yes, all Luggageworks products come with a one-year limited warranty covering manufacturing defects in materials and workmanship.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Affirm.
Are your materials sustainably sourced?
We are committed to ethical fashion. Our premium collections use recycled polycarbonate and vegan leather, ensuring durability without compromising our environmental values.
Can I track my order in real-time?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking portal to monitor your delivery status.